FAQ
Our answers to your frequently asked questions
Access
Practice
What time can I arrive?
Rooms are available from 3pm.
What time do I have to vacate the room?
We kindly ask you to vacate the rooms by 11 a.m. at the latest.
How do I get to the hotel?
What are the opening hours of the reception?
The hotel reception is open 7/7. Luggage storage is available on request.
What are the GDS codes for booking?
AMADEUS ; ACEBUG96
SABRE; AC306836
GALILEO ; ACC0379
WORLDSPAN; AC0G96
How far is the City Loft from downtown?
The hotel is located in the heart of the city center near several shops (Carrefour City supermarket 450m, Le Nelson - pastry shop, Weiss - chocolate shop...)
What activities are available near the hotel
The City Lofhotel is located 0.3km from the Museum of Art and Industry and the Comédie Triomphe.
Are pets allowed in the facility?
Animals are accepted subject to presentation of an anti-rabies certificate (€)
Is the hotel easily accessible by public transportation?
Our establishment is easily accessible by public transport with a streetcar stop at the foot of the residence.
Do you offer meeting rooms or coworking space?
For all your business events such as seminars, work meetings or simply coworking in Saint-Etienne, we offer you, in partnership with Officina-06 , meeting rooms, closed offices, open-spaces and worklabs in elegant and functional spaces in the heart of the city, just a few meters from Halles Mazerat Biltoki. Discover the different spaces HERE.
Equipment
Does the establishment have a parking lot?
Public parking is available 200m from the hotel.
What are the facilities in the rooms?
Our apartments have a kitchenette, a flat screen TV and are equipped with air conditioning
What facilities are available in the hotel?
Free wifi.
Communal lounge & breakfast buffet.
Cleaning service.
Luggage.
Laundry service.
Does the hotel have PRM access?
Yes, a PMR access has been installed, and we also have PMR rooms
Are children welcome in the hotel?
Yes, all children are welcome. We offer a baby kit (cot + bath) (€).
Services
What activities are offered at the hotel?
Cityloft offers scooter rentals (€).
What food services are in place at the facility?
The hotel has a breakfast room open every day from 7am to 10am on weekdays and from 7:30am to 10:30am at weekends.
What breakfast format is offered at the hotel?
A continental buffet breakfast is served every morning, including breads, pastries, savoury products, eggs, jams, fruit juices, cold meats and cereals (€).
What restaurants are close to the hotel?
The restaurant L'Escargot d'or is located 50m from the hotel, Les Halles Mazerat.
Does the hotel offer cleaning services?
A dry-cleaning service and self-service laundry (€) are available to our guests 24 hours a day.
Is there a cleaning service available?
A daily cleaning service is provided for all hotel stays, and weekly for rental stays and on request (€).
Bar & Catering
