FAQ
Our answers to your frequently asked questions
Access
Practice
What time can I arrive?
The rooms are at your disposal from 3 pm
What time do I have to vacate the room?
We will ask you to leave the rooms at the latest at 11 am
How do I get to the hotel?
What are the opening hours of the reception?
The hotel reception is open 24/7. A luggage room is available if needed.
How far is the City Loft from downtown?
The hotel is located in the heart of the city center near several shops (Carrefour City supermarket 450m, Le Nelson - pastry shop, Weiss - chocolate shop...)
What activities are available near the hotel
The City Lofhotel is located 0.3km from the Museum of Art and Industry and the Comédie Triomphe.
Are pets allowed in the facility?
Animals are accepted subject to presentation of an anti-rabies certificate (€)
Is the hotel easily accessible by public transportation?
Our establishment is easily accessible by public transport with a streetcar stop at the foot of the residence.
Do you offer meeting rooms or coworking space?
For all your professional events such as seminars, work meetings or simply to do coworking in Saint-Etienne, we offer in partnership with Officina-06 meeting rooms, closed offices, open-space, and worklabs arranged in elegant and functional spaces in the city center, a few meters from the Halles Mazerat Biltoki. Discover the different spaces HERE
Equipment
Does the establishment have a parking lot?
A public parking lot is available to our customers at 200m from the hotel
What are the facilities in the rooms?
Our apartments have a kitchenette, a flat screen TV and are equipped with air conditioning
What facilities are available in the hotel?
Free Wifi
Common room & breakfast buffet
Cleaning service
Luggage
Laundry service
Does the hotel have PRM access?
Yes, a PMR access has been installed, and we also have PMR rooms
Are children welcome in the hotel?
Yes, all children are welcome. We offer a baby kit (cot + bath) (€)
Services
What activities are offered at the hotel?
The Cityloft offers rentals of electric scooters (€)
What food services are in place at the facility?
The hotel has a breakfast room open every day from 7:00 am to 10:00 am during the week and from 7:30 am to 10:30 am on weekends.
What breakfast format is offered at the hotel?
A continental buffet breakfast is offered each morning including breads, pastries, salted products, eggs, jams, fruit juices, cold cuts, cereals (€)
What restaurants are close to the hotel?
The restaurant L'Escargot d'or is located at 50m from the hotel, the restaurant André Barcet at 200m and the Eat sushi at 300m
Does the hotel offer cleaning services?
A laundry service and a free access laundry (€) are at the disposal of our customers 24/24
Is there a cleaning service available?
A daily cleaning service is provided for all hotel stays and weekly for rental stays and on request (€)
Bar & Catering
